THE AFFINITY WAY

The AFFINITY Way is our Code of Honor for how we interact with our customers internally & externally-

Demonstrate Respect at all times.
Be Helpful, Honest, and Kind consistently.
Treat everyone with Fairness & Integrity.
Always choose an attitude that is cheerful, supportive, and positive.
Listen- mindfully with focus and presence.
Pay attention to detail and follow through.
Be responsive: answer an inquiry or question immediately when possible and within no more than 24 hours when not.
Communicate with others in the way that works best for them (text, email, phone call).
Community contribution is of high value.